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This website https://www.archempartners.com/ (the “Site”) is operated by ARCH Emerging Markets Partners Limited (company number 11283865), whose registered office is at 280 Bishopsgate, London, United Kingdom, EC2M 4RB ("ARCH, “we”, "us" or "our"). Our business office is 70-72 Jermyn Street, 4th Floor, London SW1Y 6NY, United Kingdom.
We are a "controller" for the purposes of the UK General Data Protection Regulation and the Data Protection Act 2018 (together the "Data Protection Legislation"). This means that we are responsible for, and control the processing of, your personal information. We are registered with the Information Commissioner's Office, or ICO, under registration number ZA910802.
This Privacy Notice sets out how ARCH processes your personal data when you visit our Site, or use the services that we offer, including from the Site, (together “Services”). It applies to ARCH’s Site visitors, clients, suppliers and other third parties that we interact with when providing our Services. ARCH also acts as a "processor" in respect of the funds that we advise. In each case, the General Partner, and Manager are the controllers (if you are an investor, please refer to the relevant privacy information in the investment documentation which sets out how your personal data is processed by the relevant fund).
This Privacy Notice explains our approach to any personal data that we might collect from you or which we have obtained about you from a third party and the purposes for which we process your personal data. It also sets out your rights in respect of our processing of your personal data, including how you can request that we delete it, update it, transfer it and/or provide you with access to it.
It is intended to assist you in making informed decisions when using the Site and our Services. Please take a moment to read and understand it. It should be read in conjunction with our Terms of Use and our Cookie Policy below.
This Privacy Notice only applies to the use of your personal data obtained by us, whether from you directly or from a third party. It does not apply to personal data collected by third parties during your communications with those third parties or your use of their products or services (for example, where you follow links to third party websites over which we have no control, or you purchase goods or services from those third parties).
If you have any questions about this Privacy Notice, including any requests to exercise your legal rights, please contact:
nviljoen@archempartners.com and legal@archempartners.com
70-72 Jermyn Street
4th Floor, St. James’
London
SW1Y 6NY
United Kingdom
Tel: +44 203 974 7700
We will only use your personal data when the law allows us to. Most commonly, we use your personal data in the following circumstances:
We will collect your personal data for the purposes set out below. We have also indicated below which lawful basis allows us to use your information in this way.
We may anonymise, collect, use and share aggregated data for statistical and research purposes where it does not identify you.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will generally notify you and we will explain the lawful basis which allows us to do so. However, please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Where we need to collect personal data by law, or under the terms of a contract with you (for example, information required for regulatory screening checks), and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you.
For questions about third party suppliers, please send an email to nviljoen@archempartners.com and legal@archempartners.com. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
The personal data we have collected from you may be shared with fraud prevention agencies who will use it to prevent fraud and money-laundering and to verify your identity. If fraud is detected, you could be refused certain services, finance, or employment.
Automated decision-making takes place when an electronic system uses personal data to make a decision without human intervention. You have the right not to be subject to automated decisions that will create legal effects or have a similar significant impact on you, unless you have given us your consent, it is necessary for a contract between you and us or is otherwise permitted by law. We do not currently carry out automated decision-making.
We may use your personal data to form a view on opportunities and events we believe may be of interest to you.
You can ask us to stop sending you marketing messages at any time, by following the opt-out links or instructions on any marketing message sent to you or by contacting us at InvestorRelations@archempartners.com with a copy to legal@archempartners.com at any time.
Where you opt out of receiving these marketing messages, we will continue to contact you about any contract you have with us.
Personal data collected by ARCH may be transferred outside the UK whether within the ARCH Group or with third parties. In some cases, the local data protection laws may not provide the same level of protection as those in the UK. In particular, in our capacity as an investment adviser, we may share personal data with the funds (or similar accounts) we advise which are based in Guernsey, South Africa and Mauritius including (where applicable) their fund managers, general partners and fund administrators. We may also share personal data with other entities in our group based in Ivory Coast, Kenya, and South Africa, (our sub-advisers, where applicable, in these countries). Finally, we use certain IT providers that are located in the United States.
ARCH has put in place adequate mechanisms to protect personal data when it is transferred outside the UK, in accordance with the applicable Data Protection Legislation so as to ensure that at least one of the following safeguards is implemented:
Please contact us at nviljoen@archempartners.com and legal@archempartners.com, if you would like further information on the specific mechanisms used by us when transferring your personal data outside the UK.
We are committed to keeping the personal information you provide to us secure and we have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions or on the basis of contractual obligations which include a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We retain your personal data in accordance with our Document Retention Policy which can be provided to you upon written request to nviljoen@archempartners.com and legal@archempartners.com and will not retain your personal data for any longer than is necessary for our purposes, including for the purposes of satisfying any legal, accounting or reporting requirements. To determine the appropriate retention period, we consider the legal, regulatory, tax, accounting or other requirements, the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you. If you opt out of marketing, we will keep a record of this in our marketing suppression list indefinitely to ensure that we do not send you further marketing.
You have the following rights in relation to the personal data we hold about you. If you would like to exercise any of these rights, please contact us at nviljoen@archempartners.com and legal@archempartners.com:
Please note, some of these rights only apply in certain circumstances and we may not be able to fulfil every request.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
Your right to lodge a complaint with the supervisory authority.
If you have a concern about any aspect of our privacy practices, including the way we have handled your personal data, please contact us at nviljoen@archempartners.com and legal@archempartners.com. If you wish to report any issues or concerns about us to the Information Commissioner's Office, please find their contact details here.
Our Site may use certain cookies, web beacons, pixel tags, log files and other technologies.
We use the following cookies on the Site:
Cookie Name | 1st Party or 3rd Party cookie | Cookie Type | Purpose | Duration |
---|---|---|---|---|
_ga | 3rd Party | Analytical | This is a Google Analytics cookie. It registers a unique ID that is used to generate statistical data on the use of our Site. More information about Google Analytics can be found here: http://www.google.com/intl/en/analytics/privacyoverview.html |
Two years. |
_gat | 3rd Party | Analytical | This is a Google Analytics cookie. It is used to throttle the request rate on our Site. More information about Google Analytics can be found here: http://www.google.com/intl/en/analytics/privacyoverview.html |
Session only. |
_gid | 3rd Party | Analytical | This is a Google Analytics cookie. It registers a unique ID that is used to generate statistical data on the use of our Site. More information about Google Analytics can be found here: http://www.google.com/intl/en/analytics/privacyoverview.html |
Session only. |
Non-essential Cookies – We may only store and access non-essential cookies on your device with your consent. You are not obliged to give consent to our use of non-essential cookies. Further, if you give your consent and then change your mind you can block them by changing your settings in our Cookie preference centre or changing your browser settings.
Essential Cookies – Please note that we do not need your consent to store and access essential cookies on your device, although you may be able to still block or delete them. If you block or delete those cookies, some aspects of our Sites may not work properly and you may not be able to access all or part of our Sites.
This Privacy Notice does not apply to your interaction with services provided by third parties.
This Site may include links to third-party websites, plug-ins and applications. Please remember that when you use a link to go from our Site to another website or you request a service from a third party, this Privacy Notice no longer applies. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Site, we encourage you to read the privacy notice of every website you visit.
We keep our Privacy Notice under regular review. This version was last updated on 27 January 2023. Historic versions can be obtained by contacting us.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.